This Privacy Policy applies to personal information processed in connection with motiongear.mom and related interactions with MotionGear, including browsing the store, placing or attempting to place an order, communicating with support, or engaging with store features.

MotionGear is responsible for the personal information it determines how and why to process. Some information is also processed by service providers that operate store, payment, delivery, analytics, communication, security, and other business functions on our behalf or under their own legal responsibilities.

The information collected depends on how you interact with the store, which features you use, and the choices you make.

Please do not send complete payment-card numbers, security codes, account passwords, government identification, health information, or other unnecessary sensitive information through general contact messages.

Personal information may be collected from the following sources:

• Directly from you when you browse, purchase, create an account, request support, submit information, or communicate with MotionGear.
• Automatically through the website using cookies, pixels, local storage, log files, and related technologies.
• From commerce and service providers that support payments, delivery, fraud prevention, website hosting, analytics, communications, and customer service.
• From advertising or referral partners when permitted and when related tools or campaigns are in use.
• From publicly available or lawful sources when necessary for security, compliance, dispute resolution, or business administration.

MotionGear may process personal information to:

• Provide, operate, maintain, and improve the online store.
• Process orders, payments, delivery, returns, and refunds.
• Confirm purchases and communicate order-status information.
• Respond to product, fit, compatibility, shipping, return, and support questions.
• Maintain customer accounts and saved preferences where available.
• Personalize store content and product discovery.
• Measure website performance and understand store usage.
• Send service messages and, where permitted, marketing communications.
• Detect fraud, misuse, security incidents, and prohibited activity.
• Protect customers, MotionGear, service providers, and other parties.
• Maintain business, accounting, tax, compliance, and transaction records.
• Establish, exercise, or defend legal rights and respond to lawful requests.

Where applicable law requires a legal basis for processing, the basis may include performing a transaction or contract, complying with legal obligations, pursuing legitimate business interests, protecting vital interests, or obtaining consent.

Cookies and related technologies may store or access information on your browser or device. They can support essential store functions, remember preferences, keep a cart active, protect checkout, measure website activity, and support communications or advertising when those features are used.

Types of technologies that may be used

• Essential technologies that support navigation, security, checkout, account access, and core store functions.
• Functional technologies that remember choices and improve convenience.
• Analytics technologies that help understand traffic, performance, and customer interaction.
• Advertising technologies that may measure campaigns, limit repetition, or provide more relevant promotions.

You may be able to manage non-essential technologies through a cookie banner, privacy preferences, browser controls, or device settings where those options are available. Blocking some technologies may affect website functionality.

Personal information may be disclosed when reasonably necessary to operate the store, complete a transaction, provide support, protect the service, or comply with legal obligations.

• Commerce platform providers that host and support the online store and checkout.
• Payment providers that authorize, process, or support payment transactions.
• Delivery and logistics providers that help transport, track, and deliver orders.
• Technology and operational providers that support hosting, security, analytics, communications, customer service, data storage, and website functionality.
• Professional advisers such as accountants, auditors, insurers, consultants, and legal advisers.
• Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, prevent harm, investigate misconduct, or respond to legal process.
• Business transaction participants in connection with a possible or completed financing, restructuring, merger, acquisition, transfer, or sale of business assets.
• Other parties with your direction or consent.

Service providers are expected to process information for the services they provide and subject to applicable contractual and legal responsibilities.

MotionGear may use analytics or advertising services to understand website activity, measure promotions, attribute visits, or present more relevant content. These services may use cookies, device identifiers, IP addresses, browsing activity, and related data.

MotionGear does not exchange personal information for money. However, some privacy laws may define certain advertising, analytics, or cross-context data disclosures as a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged.

Where applicable, you may use the privacy controls presented on the website or contact MotionGear to request that eligible activity be limited. Browser-based preference signals may be recognized where required and supported.

Personal information is retained for as long as reasonably necessary for the purposes described in this policy, including operating the store, fulfilling transactions, maintaining customer relationships, resolving disputes, preventing misuse, and meeting legal, accounting, tax, and recordkeeping obligations.

Retention periods vary according to the type of information, the reason it was collected, the sensitivity of the information, legal requirements, and whether an ongoing business or customer need remains.

Information may be deleted, anonymized, or retained in a limited form when it is no longer required for an active purpose, subject to applicable obligations and legitimate needs.

MotionGear and its service providers use administrative, technical, and organizational safeguards intended to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No transmission, storage system, or security measure can be guaranteed to be completely secure. You should use a trusted device, protect account credentials, avoid sending sensitive information through general messages, and contact us if you believe an interaction with MotionGear may be unauthorized.

Payment information should be entered only through the checkout fields presented during purchase. MotionGear support should not require you to send a complete payment-card number, card security code, or account password through email or a general contact form.

MotionGear, its commerce platform, and other service providers may process personal information in countries other than the country where you live. Privacy laws in those locations may differ from the laws in your jurisdiction.

Where required, international transfers may rely on recognized legal mechanisms or safeguards, such as contractual protections, adequacy decisions, consent, or another permitted transfer basis.

By using the store, your information may be processed by the service providers needed to support website operation, transactions, delivery, security, and customer assistance.

Depending on your location and applicable law, you may have some or all of the following rights:

• Request information about how personal information is processed.
• Request access to eligible personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Request restriction of or objection to certain processing.
• Request a portable copy of eligible information.
• Withdraw consent where processing depends on consent.
• Opt out of eligible marketing communications.
• Opt out of certain sales, sharing, or targeted advertising where applicable.
• Appeal a decision concerning a privacy request where applicable.
• Submit a complaint to an appropriate privacy or data-protection authority.

Rights are not absolute and may be limited by legal exceptions. MotionGear may need to verify your identity and request enough information to locate the relevant records before completing a request. An authorized agent may submit a request where permitted, subject to verification of authority and identity.

MotionGear will not discriminate against you for exercising an applicable privacy right.

The MotionGear store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the store.

Purchases should be made by an adult or with the involvement and authorization of a parent or legal guardian where required.

If you believe a child has provided personal information without appropriate authorization, contact MotionGear so the situation can be reviewed and appropriate action can be considered.

The store may include features, embedded content, payment tools, social features, or links operated by third parties. Their privacy, security, and data practices are governed by their own policies and are not controlled by this Privacy Policy.

Review the privacy information provided by a third party before submitting personal information or using an external feature. MotionGear is not responsible for the content or privacy practices of websites and services it does not control.

This Privacy Policy may be updated to reflect changes in store operations, technology, services, privacy practices, or applicable requirements.

The updated version will be posted on the store with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method when required.

You should review this policy periodically to remain informed about how MotionGear handles personal information.

For questions about this Privacy Policy or to submit a privacy request, contact MotionGear through the official Contact page.

Include your name, contact information, the nature of your request, the relevant jurisdiction, and enough detail to help identify the applicable customer or transaction records.

Do not include complete payment-card information, card security codes, account passwords, or other unnecessary sensitive information in your request.